iOS (iPhone / iPad) - install via App Store

Install the Koala Casino App on iOS

1. Find the official app
   Open the App Store on your iPhone or iPad and search for “Koala Casino”. Before downloading, compare the listing with the app details provided on Koala Casino’s official website, and avoid similarly named apps.

2. Check the listing
   Review the app name, publisher and description to make sure they match the official Koala Casino listing. Check that your device is compatible and that you have enough free storage.

3. Install the app
   Tap Get or the download button on the App Store listing. Confirm with Face ID, Touch ID or your Apple Account password if prompted, then wait for installation to finish.

4. Open Koala Casino
   Tap Open in the App Store, or select the Koala Casino icon on your Home Screen. Allow the app to finish loading, then choose Sign in if you already have an account.

5. Sign in or register
   Enter your account details to sign in. If you’re new to Koala Casino, choose Register and follow the on-screen instructions; provide accurate details and review the terms before continuing.

6. Confirm security and set permissions
   Complete any optional security confirmation shown in the app, such as enabling Face ID for future access. Review permission requests individually, allow only the options you want, and manage them later in your iPhone’s Settings under Koala Casino.

Android - install via Google Play

Koala Casino Android App - Quick Install Guide

1. Find the official appOpen the Google Play Store and search for Koala Casino. Verify the app icon and publisher match the official Koala Casino website before tapping the entry.

2. Download and installTap Install on the Play Store listing to download. If the app isn’t listed, download the APK from Koala Casino’s official site and allow your browser to install unknown apps in Android Settings.

3. Open the appTap Open from the Play Store or the new Koala Casino icon on your home screen. Wait a few seconds for the first-time setup and game assets to load.

4. Manage app permissionsWhen prompted, allow permissions that the app requests, such as storage, camera or notifications, so features work correctly. You can adjust permissions later via Settings - Apps - Koala Casino if you prefer stricter control.

5. Sign in or registerChoose Sign In if you already have an account or tap Register to create one. Enter your email, password and preferred currency (select AUD if offered), then confirm via the activation link sent to your inbox.

6. Complete optional verificationIf asked, follow in-app prompts to upload ID and a proof of address or take a selfie for identity checks. Complete verification to unlock full account functions; use the secure upload tool inside the app and check your Messages or Email for any follow-up requests.

If you can’t find our app in your store

Can’t Find the Koala Casino Mobile App?

The Koala Casino app may not appear in your store search because of account region settings, device compatibility or software version. Try these checks before searching again:

• Check your app store account region.
• Update your device’s operating system.
• Restart the app store or your device.
• Search for “Koala Casino casino” as well as “Koala Casino”.

Mobile bonuses & promotions

Find app-only promotions in the Koala Casino mobile app. Open the Promotions tab to see app-only deals, timed boosts, free-spin packs and reload matches. Tap any tile to view the activation button and the qualifying deposit or play requirements. Activate directly in-app - eligible bonuses unlock when you follow the stated steps.

Each promotion displays rewards, eligible games, activation steps and usage conditions before you opt in. Wagering, expiry and max-bet limits are shown up front. Check the details panel to confirm game weightings, bonus caps and any exclusion rules before participating. Payment notes (for example A$ deposits via card, PayID or crypto) are listed where relevant.

• See active and upcoming offers in the Promotions tab.
• One-tap activation and direct link to eligible games.
• Track bonus progress, wagering status and remaining play-time in real time.
• View promotion history, current eligibility and past redemptions from Account > Promotions.
• Receive app alerts for expiring offers and new drops.

Payments & cashier in the app

Depositing in the app is straightforward: open Cashier, choose a payment method, enter the amount and confirm the transaction. Important details - eligibility conditions, minimums, and any fee notices or bonus opt-ins - are presented before you finalise, so you can review and accept terms on-screen. AUD is available as a currency option.

Request withdrawals from the Account area: go to Withdrawals, select your preferred method, enter the amount and submit. Each request shows a clear status in your account page so you can follow progress from submitted to processed. Transaction history and recent requests are available at any time for quick reference.

Security & login

Signing in is quick and built to protect your account. Extra verification may be requested when you sign in from a new device or if unusual activity is detected, for example a one-time code sent to email or SMS. Keep sessions active on trusted devices for faster access.

Manage security preferences and account settings from your profile. Choose optional notifications for logins, withdrawals and important account events, update password recovery options, and enable device checks or timeouts as needed.

• Device checks - verify new devices before allowing account access; avoid public Wi-Fi.
• Optional verification - enable one-time codes via email, SMS or authenticator apps for extra steps.
• Password recovery - set recovery email, enable reset options and use strong, unique passwords.
• Profile security - update contact details, set session timeouts and apply deposit limits where available.
• Notifications - opt in for login, withdrawal and security alerts by email or SMS.